Late Payment & Disconnection

 

If you don't pay your bill by the due date

• A late payment charge will be added to your account.

• Your account may require a security deposit.

• Renfrew Hydro Inc may discontinue electrical service, which can also lead
  to Collection & Disconnect/Reconnect charges.
   

Tell us that you made a payment

If you've made a payment after the due date, you can avoid a disruption of service
by providing the details of your payment. Please call the office 613-432-4884 or
email,  with the confirmation #.
 

Keeping up with your Renfrew Hydro Inc bills

• Set up pre-authorized payments to withdraw your bill amount directly from
  your bank account.

• Set up equal payments each month to make budgeting easier and spread
  your electricity costs over the year.

• Use your Visa or MasterCard for a one-time payment or to pay automatically
  every month by credit card. A service fee applies for each payment.

• Get tips to save energy and lower your bill.
   

If your service has been disconnected

Find out the steps to take if your service has been disconnected.

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