Beginning February 23, 2021, residential and small business customers will resume paying Time-of-Use and Tiered pricing under the Regulated Price Plan at prices that were set by the Ontario Energy Board on December 15, 2020.

Manage your account online...

Customer

Connect

Register your account today to:

  • View your past energy consumption

  • Stay informed to better manage your electricity costs

How to register:

  • Select Customer Connect

  • Select Register for a New Account

  • Complete all required fields

Shareables-Calculator.png

Incentive Rate-Setting

​

The Ontario Energy Board (OEB) has approved the Incentive Rate-Setting Mechanism (IRM) application filed by Renfrew Hydro Inc. for new Electricity Distribution Rates effective January 1, 2021. As a result of this Decision, a typical residential customer of Renfrew Hydro consuming 750 kWh per month, would see their monthly bill increase $0.28. This increase does not factor in applicable taxes or the Ontario Electricity Rebate.

 

To view the application, please click here.

 

​

Renfrew Hydro's
SCORECARD

 

The scorecard was developed as a tool to allow customers to gain a better sense of how well their utility is performing. It is designed to encourage Ontario’s electricity utilities to operate effectively, continually seek ways to improve productivity and focus on improvements that their customers value. We are proud to share these results!
 

Click Here
Disconnection Process.jpg
Customer | Connect
Conditions of Service
Move In/Out
Forms
Online Resources
Policies
Understanding Your Bill
On-Line Credit Card Payment

          EFFICIENCY TIPS TOOL

​

​

​

​

​

​

​

​

  Use our Efficiency Tips Tool to find 
  ways to do more to Save on Energy
  at home.

Whether you live in an apartment or a house – four quick questions will reveal how you use electricity and show you ways to become more energy efficient.

Goto www.kilowattway.ca

For more information!!

    MOVING?

 

If you are planning on moving, we require you to let us know at least 48 hrs before your move out date. To complete your move out you can call the office at 613-432-4884 or you can fill out a Move Out form and email it to info@renfrewhydro.com

 

If you are moving to another address within Renfrew Hydro's service area, you will be required to sign a new Contract for Service.

​

                         To fill out a Move Out form Click Here