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Summer Hours and New Price Plan in Effect May 01

On May 01, 2023, summer Time-of-Use (TOU) hours and the change in the Tiered threshold for residential customers under the Ontario Energy Board's (OEB) Regulated Price Plan (RPP) will take effect and remain in place until October 31, 2023.  Electricity prices for both remain unchanged. 

Also beginning May 01, 2023, electricity utilities that are ready to do so can offer residential and small business customers , the new Ultra-Low Overnight (ULO) price plan.  
 

Manage your account online...

Customer

Connect

Register your account today to:

  • View your past energy consumption

  • Stay informed to better manage your electricity costs

How to register:

  • Select Customer Connect

  • Select Register for a New Account

  • Complete all required fields

Incentive Rate-Setting

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The Ontario Energy Board (OEB) has approved the Incentive Rate-Setting Mechanism (IRM) application filed by Renfrew Hydro Inc. for new Electricity Distribution Rates effective January 1, 2023. As a result of this Decision, a typical residential customer of Renfrew Hydro consuming 750 kWh per month, would see their monthly bill increase by $2.81. This change does not factor in applicable taxes or the Ontario Electricity Rebate.

 

To view the application, please click here.

 

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    MOVING?

 

If you are planning on moving, we require you to let us know at least 48 hrs before your move out date. To complete your move out you can call the office at 613-432-4884 or you can fill out a Move Out form and email it to info@renfrewhydro.com

 

If you are moving to another address within Renfrew Hydro's service area, you will be required to sign a new Contract for Service.

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                         To fill out a Move Out form Click Here

Renfrew Hydro's
SCORECARD

The scorecard was developed as a tool to allow customers to gain a better sense of how well their utility is performing. It is designed to encourage Ontario’s electricity utilities to operate effectively, continually seek ways to improve productivity and focus on improvements that their customers value. We are proud to share these results!
 

          EFFICIENCY TIPS TOOL

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  Use our Efficiency Tips Tool to find 
  ways to do more to Save on Energy
  at home.

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