Manage your account online...
Customer
Connect
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Register your account today to: How to Register:
- View past energy consumption to the previous day - Select the Customer Connect Button
- Run reports to see costs and Time of Use Rates - Register for New Account
- Stay informed to better manage electricity costs - Fill our required fields
Register/Sign In
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Incentive Rate-Setting
Renfrew Hydro Inc. has filed an application to the Ontario Energy Board (OEB) to change the Electricity Distribution Rates effective January 1, 2020. This application follows the OEB's Incentive Rate-Setting Method (IRM) established as part of the OEB's Renewed Regulatory Framework. A typical residential customer of Renfrew Hydro, consuming 750 kWh per month, would see their monthly bill increase by $2.09.
To view the application, please click here.
MOVING?
If you are planning on moving, we require you to let us know at least 48 hrs before your move out date. To complete your move out you can call the office at 613-432-4884 or you can fill out a Move Out form and email it to
If you are moving to another address within Renfrew Hydro's service area, you will be required to sign a new Contract for Service and could have to pay a deposit. You must come into the office with appropriate I.D.
To fill out a Move Out form Click Here
EFFICIENCY TIPS TOOL
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Use our Efficiency Tips Tool to find
ways to do more to Save on Energy
at home.
Take control of your
ELECTRICITY
COSTS...
Time of Use Rates are the driving force behind your hydro bill costs. Use power at ON PEAK rates and you will pay
more for your electricity, compared to OFF PEAK rates. CURRENT TOU Rates (May 1, 2019 to October 31, 2019)
Renfrew Hydro's
SCORECARD
The scorecard was developed as a tool to allow customers to gain a better sense of how well their utility is performing. It is designed to encourage Ontario’s electricity utilities to operate effectively, continually seek ways to improve productivity and focus on improvements that their customers value. We are proud to share these results!
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View Scorecard FAQs
To view other Distributor Scorecards
Whether you live in an apartment or a house – four quick questions will reveal how you use electricity and show you ways to become more energy efficient.
Goto www.kilowattway.ca
For more information!!