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24 Hour Emergency Service


Renfrew Hydro Inc. provides 24 hour emergency service because we realize that electricity is an essential service and
public safety could be compromised by a lengthy disruption caused by the weather or an accident.  


For 24 hour emergency service CALL: 613-432-4884 or if medical attention is required CALL 911.


Procedures for Power Interruptions

If you experience a power outage, to minimize your disruption, please:

  1. Telephone Renfrew Hydro Inc. at 613-432-4884 with your service address and information relevant to the power outage. (Telephone lines may be busy, as other customers will be calling at the same time, so please be patient).

  2. Note that outage information cannot be provided until our crews have diagnosed the problem.  As soon as the problem is diagnosed, Renfrew Hydro will be able to provide our customers with updated information concerning the cause, the area affected, and the approximate time the power will be restored.

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