Payment Options

 

Renfrew Hydro offers a variety of methods for bill payment.

 

In Person

You can visit our office at 499 O'Brien Rd - Unit B.  Office hours are Monday - Friday between the hours of 8:30 am and 4:30 pm. Bill payment can be made by debit, cash, cheque or money order.

 

Drop Box

A drop-box is available for non-business hours at the main entrance.
 

By Credit Card

Credit card payments are not accepted at the office; however, you can use Paymentus for MasterCard and Visa payments by calling the toll free number 1-877-506-2987 or visiting their website by clicking here.  Please note a service charge will apply.  Renfrew Hydro does not retain any portion of the service fee charged, and any transaction fees associated with the use of this service will be billed to the card holder. 

 

By Mail

Please return the top portion of your bill, with your payment.

Send your cheque or money order to: Renfrew Hydro Inc, 499 O'Brien Rd - Unit B, Renfrew ON K7V 3Z3
(Please include your electrical account number on your cheque or money order)

 

Pre-Authorized Payment Plan

This will allow bill payments to be automatically deducted from your bank account, either on the 5th of the month, the 25th of the month or on each due date.  With the pre-authorized payment plan, you will save time and never have to worry about your bill being paid on time.
 

Click here to print a Pre-Authorized Payment Plan Form.

 

Through Your Financial Institution (in person or online)

                          Your bill may be paid at your local bank or trust company during regular business hours.  As
                            well, most financial institutions have online banking where you can set up Renfrew Hydro Inc. 
                            as a Payee.  TeleBanking is also available through most banks and trust companies, allowing
                           you to pay your bill simply using your touch tone phone.

Assistance for Low Income Customers

To learn more about LEAP Funding and the Arrears Management Program, click on the link below:

 

LEAP Funding and Arrears Management Program