Customer Connect

 

Create a Profile

Using this online system, Renfrew Hydro customers will be able to access their accounts in a true 24 x 7 environment.

Some highlights of the Customer | Connect system include the ability to:

  • View your energy consumption - updated nightly with Smart Meters

  • Check your payment history

  • Check your account balance
     

Register Now

To use this online system, existing Renfrew Hydro customers will first need to register at our Customer | Connect web portal.

All you need is a copy of your current Renfrew Hydro bill.

You will be asked to enter:

  • Your Account Number: ######-##

  • Username

  • Meter Number: RF########

Feel free to contact our office if you require assistance while registering.