Management Team

Lance Jefferies - President

Lance is a seasoned leader who brings a wealth of experience from his 33 year career in the utility industry. Lance is certified by the Ontario Association of Certified Engineering Technicians and Technologists as an Electrical Power Generation and Distribution Technician. He is also a certified Journeyman Power Line Maintainer. Lance holds a Masters of Business Administration from the University of Ottawa as well as a Masters Certificate in Energy Sector Leadership from York University.

Prior to joining RHI, he held multiple progressively responsible positions with Hydro Ottawa, including his first role as a Power Line Maintainer, up to his most recent role as Chief Electricity Distribution Officer.

Steven Head - Director of Finance

Steven is a seasoned finance executive who brings a wealth of experience as a professional accountant. Steven holds a Bachelor of Business Administration in Accounting from St. Francis Xavier University and is a member of the Chartered Professional Accountants of Ontario.

Prior to joining RHI, he has held progressively responsible positions since 2005 with SCAPA TAPES NA LTD., up to his most recent role as Canadian Finance Manager. Steven has also worked as a Staff Accountant with public accounting firms in Ottawa and Renfrew.

Cindy Marshall - Senior Business Administrator

Cindy brings a wealth of knowledge in finance and business processes. She has over 15 years of experience in a variety of key positions.

Amy Swan - Billing Supervisor/Financial Analyst

Amy holds a Bachelor of Commerce from the University of Ottawa. She brings extensive experience in customer and financial services.

James Riopelle - Manager of Operations

Jamie brings over 30 years of experience in the Hydro Electricity Industry. Jamie is a certified Journeyman Power Line Maintainer and is also a Master Electrician. He is responsible for the operations, maintenance and design of Renfrew's distribution system.

Four Key Areas of Focus