Report a Problem
Report a Power Outage
If you wish to report a power outage, please call 613-432-4884.
In the event of a widespread outage, please be patient and listen to local radio stations, and follow our Twitter stream (@inchydro)
If you see a downed Hydro line, call 911.
Outages can happen any time
We do our best to avoid outages for our customers, but power outages can happen any time. Remember to be prepared for an outage and know how to stay safe.
To learn more about how to prepare for an outage go to our Emergency Preparedness page.